Operational Excellence

Building trustOperational ExcellenceFeedbackDecision-makingManagementTeam DynamicsCommunicationOperator RoleProactivityEA-Executive RelationshipTipsLeadershipPersonal DevelopmentTime ManagementGrowthTask Management
Operational ExcellenceOperational Excellence
+4+4
Be a mindreader: how to mindmeld with your CEO

Be a mindreader: how to mindmeld with your CEO

How I became indispensable to one of Silicon Valley’s most sought-after CEO coaches by becoming a telepathic operator.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
What I Wish I Knew Before Becoming Chief of Staff

What I Wish I Knew Before Becoming Chief of Staff

Everything I wish someone told me before I became Chief of Staff.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
OKRs that don't suck

OKRs that don't suck

Because a lot of operational things may seem pointless, but OKRs don’t have to be.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
How to handle internal promotions at a scaling company

How to handle internal promotions at a scaling company

An edition of curated Q&As to help you think about career growth and promotions for your company.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Owning your mistakes as an operator

Owning your mistakes as an operator

How to address when you’ve messed up with grace - because sometimes, it’s necessary.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
Making hard choices against the vocal minority

Making hard choices against the vocal minority

How to overcome your fear and put things in action, even against the (very loud) vocal minority. (Story of an extremely successful company implementing this playbook included)

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+4+4
Getting teams to adopt new processes

Getting teams to adopt new processes

With examples from Jensen Huang (Nvidia), Naval Ravikant (AngelList), Ben Horowitz (a16z), and other successful, scaled startups

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Ops Leaders and EAs: The real superhero team

Ops Leaders and EAs: The real superhero team

How ops leaders and executive assistants can best collaborate to become true Force Multipliers

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Layoff-proof your job... by writing yourself out of a job

Layoff-proof your job... by writing yourself out of a job

In a time of layoffs, why the smartest thing you can do is writing exactly how to do your job

Regina Gerbeaux
Regina Gerbeaux