Operational Excellence

Building trustOperational ExcellenceFeedbackDecision-makingManagementTeam DynamicsCommunicationOperator RoleProactivityEA-Executive RelationshipTipsLeadershipPersonal DevelopmentTime ManagementGrowthTask Management
Operational ExcellenceOperational Excellence
+6+6
The Generalist's Guide to Prioritization

The Generalist's Guide to Prioritization

Why "everything is Priority 1" is killing your impact as an operator.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Board Reporting for Operators

Board Reporting for Operators

How to run board meetings on your terms - not theirs.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
EAs: The Backbone of Operational Excellence

EAs: The Backbone of Operational Excellence

How world-class EAs become force multipliers (and how execs can enable them)

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
When you feel bored as an operator

When you feel bored as an operator

“So...why am I doing the least interesting shit in the company?” - You as an operator, probably

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+2+2
When Deadlines Don't Matter: The Hidden Cost of Poor Accountability

When Deadlines Don't Matter: The Hidden Cost of Poor Accountability

How to hold people accountable without becoming the office villain

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Psychological Safety vs. Emotional Safety: Why Most Teams Get This Wrong

Psychological Safety vs. Emotional Safety: Why Most Teams Get This Wrong

How to build teams that can handle hard truths without falling apart

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+2+2
Fixing Dysfunctional Executive Teams

Fixing Dysfunctional Executive Teams

What it really looks like when your exec team is broken, and how to fix it before your company falls apart.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+4+4
Be a mindreader: how to mindmeld with your CEO

Be a mindreader: how to mindmeld with your CEO

How I became indispensable to one of Silicon Valley’s most sought-after CEO coaches by becoming a telepathic operator.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
What I Wish I Knew Before Becoming Chief of Staff

What I Wish I Knew Before Becoming Chief of Staff

Everything I wish someone told me before I became Chief of Staff.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
OKRs that don't suck

OKRs that don't suck

Because a lot of operational things may seem pointless, but OKRs don’t have to be.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+5+5
How to handle internal promotions at a scaling company

How to handle internal promotions at a scaling company

An edition of curated Q&As to help you think about career growth and promotions for your company.

Regina Gerbeaux
Regina Gerbeaux
Operational ExcellenceOperational Excellence
+3+3
Owning your mistakes as an operator

Owning your mistakes as an operator

How to address when you’ve messed up with grace - because sometimes, it’s necessary.

Regina Gerbeaux
Regina Gerbeaux